Rental Policies — 509 Trailer Rentals

Last updated June 2026 · Questions? (360) 562-0477

📅

Booking & Cancellation

Cancel or modify your reservation up to 24 hours before pickup — no fee.
Each booking includes one free reschedule. A fee applies on any subsequent reschedule.
Longer bookings get better rates — weekly rates auto-apply at 7+ days.

⏱️

Late Returns

A 2-hour grace window applies to all returns — unless another rental is scheduled immediately after, in which case the grace window may not apply.
$30/hour late fee applies after the grace period.
Grace window and late fees are at operator's discretion based on scheduling. Text or call us early if you're running late — (360) 562-0477.

🔑

Pickup & Access

An active reservation is required. Do not show up without one — the lot is access-controlled and your code only works on your confirmed rental day.
Pickup is fully contactless and available 24/7.
Contact-assisted pickup is available with 12–24 hours advance notice.
A $50 fee applies for improper parking or failure to return the trailer to its designated spot.

⚠️

Damage & Liability

Maintenance and mechanical failures through normal use are on us.
Renters are financially responsible for all damage caused by negligence, overloading, tire blowouts, accidents, or misuse of equipment.
Pre-existing damage is documented via walk-around inspection photos at pickup — you won't be charged for something that was already there.

Note: Contact us immediately in the event of any accident or damage at (360) 562-0477.

🛡️

Insurance

Valid auto insurance that covers towing a trailer is required. Confirm your coverage with your provider before pickup.
Optional damage protection through MBA Insurance is available to add at booking:

Damage protection does not cover negligence, overloading, or intentional misuse.

🚫

Prohibited

No hazardous materials — chemicals, flammables, bio-waste, or anything requiring special disposal.
No illegal items of any kind.
No large concrete chunks or slabs in the dump trailer. Concrete bags are permitted.
Dump trailer must not exceed the 8.5" max fill line (~2.5 cubic yards) for dense material such as asphalt, gravel, or concrete bags.
Do not exceed the trailer's GVWR or payload capacity. Overloading is the renter's liability.

🚛

Delivery

Standard trailer delivery available within 100 miles of Vancouver, WA with advance notice and at operator's discretion. Charged at $2/mile or $50/hour during rush hour traffic, on top of the rental fee.
Junk Removal / Dump Run: Free delivery within 15 miles of Vancouver, WA. $2/mile each way beyond that. See full details →

🎖️

Discounts

10% discount for active duty military, veterans, police, fire, and EMS personnel. Mention it at booking.

🔧

Equipment Requirements

All trailers require a 2 5/16" ball hitch rated for the trailer's GVWR.
All trailers require a 7-way RV-style plug. A 7-way adapter is required if your vehicle only has a 4-pin connector.
It is the renter's responsibility to confirm their vehicle's tow rating before booking.

Questions About Our Policies?

We keep it simple. If something isn't clear, just reach out.